Payment Method

This page explains how payments work at Doucevoie, what to expect during checkout, and how your payment information is handled securely.

If you have questions not covered here, contact us anytime at support@doucevoie.com.

Accepted Payment Methods

We currently accept payments through PayPal.

PayPal is a widely used and secure payment platform that allows customers to complete purchases safely without sharing financial details directly with our store.

You can choose between two payment options at checkout:

Pay with a PayPal Account

PayPal balance
Linked bank account
Saved debit or credit card

Pay as a Guest

You do not need a PayPal account to place an order.

At checkout, select PayPal and choose the guest checkout option to pay directly with:

Visa
Mastercard
American Express
Discover

If you need help completing guest checkout, our support team is happy to assist.

Payment Security

All payments are processed securely through PayPal using SSL encryption technology.

We do not see or store:

Full credit card numbers
Bank account information
PayPal passwords

We only receive confirmation that the payment was successfully completed.

All checkout pages on the Doucevoie website are protected with secure HTTPS encryption.

Pricing and Fees

The product price displayed on the website is the final product price before applicable taxes.

Shipping

Free standard shipping on all orders within the contiguous United States
No minimum purchase required

Sales Tax

Sales tax is applied where required by law based on the shipping destination.

Currency

All prices are displayed in U.S. Dollars (USD).

Hidden Charges

We do not add:

Service fees
Handling fees
Hidden checkout surcharges

If your PayPal account uses a different currency, PayPal may apply its own exchange rate during payment processing.

Purchase Requirements

To complete an order, customers must provide:

A valid shipping address within the contiguous United States
A valid email address
Payment through PayPal

Guest checkout is supported and creating a website account is not required.

Please verify your shipping address and email carefully before placing your order, as order processing begins quickly.

Order Confirmation

After payment is completed, you will receive an order confirmation email containing:

Your order number
Purchased items
Shipping address
Order total

This email serves as your purchase receipt.

PayPal may also send a separate payment confirmation directly.

If you do not receive your confirmation email shortly after ordering, please check your spam or junk folder first.

Changing or Cancelling an Order

If you need to update or cancel your order, contact us within 24 hours of placing the order on a business day.

Please include:

Your order number
The requested change

Once an order has shipped, changes and cancellations are no longer possible.

If you no longer want the item after delivery, you may request a return according to our Return & Refund Policy.

How We Use Your Information

We only collect information necessary to:

Process your order
Deliver your shipment
Provide customer support

Specifically:

Your email is used for order confirmations and shipping updates
Your shipping address is shared with fulfillment and shipping providers
Payment information is processed entirely through PayPal

We do not sell customer information to third parties.

We also do not use customer photos or information for advertising without explicit permission.

Customers who subscribe to marketing emails may unsubscribe at any time.

Receipts and Invoices

Your order confirmation email acts as your official receipt.

If you require a formal invoice, contact us with your order number and we will provide one within 1 business day.

Discount Codes

If a promotional or discount code is available, it can be entered during checkout before payment is completed.

We do not offer:

Retroactive discounts
Price matching after purchase

Out of Stock Orders

If a product becomes unavailable after your order is placed:

We will notify you by email
A full refund will be issued to your original payment method

We will never substitute a different product without your approval.

Contact Information

Questions about payments or orders? Contact our support team anytime.

Email: support@doucevoie.com

Customer Support Response Time:
Within 1 business day, Monday through Friday

Your cart is empty